Customer orientation

We want to offer a superior service to every customer.

Upon your arrival you will be personally greeted at our Welcome Desk. It is permanently open and you are welcome at any time during your stay.

  

First, we will take a guided tour of our facilities and we will take the time to properly explain the organization of our activities.

Our customer service far exceeds the time spent underwater. For example, we believe that well-organized dry rooms or clean and functional toilets and showers are essential to the success of your stay.

The managers of our dive centers are all shareholders of our company and they will personally assure you an outstanding quality service during your stay.

Feel free to contact them to let them know your wishes, your comments or suggestions.

“Your feedback is indeed the key to our success because it helps us raise the bar ever higher.”